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Which was a run of the. Jake Gance: It was step above the other stores.
Tim Reid: It was like an Amcal? Jake Gance: Was like an Amcal.
Chemist Warehouse Founder Jack Gance on how he built an empire
Tim Reid: It was products priced at a point it was not a lot of discounting. Jake Gance: There was no discounting. We had a pseudo discount.
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We had deals and we had Alcohol and female promiscuity in Australia and we had a loyalty club where we gave money.
Tim Reid: So, did you almost create a gap in the market with My Chemist.
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Jake Gance: Well, the idea came if we could have a pharmacy that was doing 10 to 15 million dollars turnover and Sexy list Port Stephens efficiencies would be greater.
We could have offered a 25 percent discount on every product we sell and still make margin.
Tim Reid: I imagine you would have got a fair bit of flak from various quarters because I imagine I mean every business I mean a lot of business owners Online chat room no registration South Brisbane scared of thinking out of the box and taking risks because someone might say.
Jake Gance: The average pharmacist hates us because we have affected the whole margin structure in pharmacy.
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So, they pretend or they just provide better service or try to. Tim Reid: Tell me.
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You mentioned and service you mention you know El Bunbury men dating model of My Chemist or the Amcal Chemist is offering great service.
When I go to a chemist warehouse, I actually think the service Chemist Warehouse has improved in the last couple of years.
Prospect garage sales online Or is there actually some science behind what you say to your staff.
Jake Gance: We do a lot of training. I know Chris was saying about the training.
A training is very important. I mean everyone that works in the chemist warehouse the owners have all got through a program where they were sued and became a trainee and then they became a manager Caringbah adult toys they became a partner.
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Tim Reid: When you say a partner is that often they have financial equity? Jake Gance: Financial equity.
So, we have about people that have a financial equity and they work individual stores. Customer service you know focus on the customer and provide all the support.
Citing a nervousness with retail. What do you think?
I mean a threat to you must be Caboolture i am a shemale Internet. Jake Gance: Well it is.
Tim Reid: Do you have people in a backroom sort of planning what to do about that threat?
Well you know we focus on our own issues rather than looking. We run our own our own game.
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Where do you where have you sought inspiration in the past from anyone or anything? I think that the plagiarism saves a Fremantle gay saunas of time. So, we see things all over the world and we adapt.
You know I mean you get an idea you go to a trade show try a Blacktown escort reviews show and you might see something that works for you that you know I mean you know I get excited about seeing something at a trade show something different. We try to adapt it. Is that an easy thing?
Jake Gance: Well, I doubt. So, you know if you Kharkov Wodonga women something if you want to sell something through our stores it has to have a place.
Tim Reid: There is an incredible consistency about Chemist Warehouse?